Tire Storage FAQs
Your tires are individually labeled and stored in our secure facility. We’ll keep them safe!
For New Customers:
- We will pickup your tires directly from the tire shop after your appointment. Please leave them at the shop and let the shop know that Colorado Tire Storage will pick them up soon. Just sign up and we’ll do all the other coordination. We can also pickup from your home or office if you already have your tires with you.
For Existing Customers:
- NEW! We now have a client portal where you can manage your own account. Just use the portal’s “Don’t have an account. Sign Up” option if this is the first time you are accessing the portal, and you can control your billing options and account settings.
How does it work?
Tire Storage
It’s simple! We pickup your tires after your tire swap or changeover appointment (or after you sign up if you are a new customer). We work with almost all tires shops and dealerships in Denver and Boulder. We then store your tires in our secure facility. Each tire is individually labeled and we take great pride in storing them safely. Next season, you simply take 60 seconds to fill out a delivery request and we’ll have your tires delivered before your next appointment. You’ll never have to touch your tires again!
Tire Pickup & Delivery
For new customers, simply sign up on our website. This notifies us that you have tires ready for pickup. We’ll coordinate directly with the tire shop and pick them up asap (typically within 24 hours). There’s nothing else you need to do!
Once you sign up you just need to make sure you have completed our simple delivery request form. We’ll have your tires delivered to your favorite tire shop or dealership before your appointment.
PLEASE NOTE: We require advance notice for pickup and delivery, see the tab below for more information.
How much notice do you need to pickup/deliver?
We need at least 2 business days notice to deliver during the regular swap seasons (dates below).
We need 3 business days notice to deliver during the off-season.
TYPICAL TIRE STORAGE SWAP SEASON
- Winter: October 1 – November 30
- Summer: April 1 – May 31
Can you pickup from my house?
Yes! If you already have your tires with you, we can pickup from your home or office. Just contact us with the best 2-hour window and we can text you when we are on the way.
What tire shops or dealerships do you work with?
We work with almost every tire shop and auto dealership in the Denver and Boulder area. Most are familiar with our service.
We do have some preferred partners that have shown a commitment to great customer service and work really well with our service. Check them out here!
Where do you store the tires?
Each tire is individually labeled and stored in our secure facility in NW Denver. This warehouse is closed to the public for security reasons.
What happens if you lose or damage my tires?
If we lose them, we replace them. Guaranteed!
If we damage them, we repair or replace them. Guaranteed!
What's the storage length/commitment?
We bill monthly with a 4-month minimum. The minimum helps cover the cost of the pickup and delivery.
In order to offer competitive pricing and fast delivery, we don’t pro-rate our monthly billing.
You can cancel your account at any time and request delivery of your tires.
Do you store wheels?
Yes! Our pricing includes up to 4 tires with wheels.
If your wheels are separate (not installed), we will charge separately.
What if I don't want my tires anymore?
No problem!
We will recycle or dispose of your tires for you. We just need written confirmation.
The charge for tire recycling is $5/tire.
How do I change my billing address or credit card on file?
Please use the client portal to change any account information including billing name, address or credit card on file.
How do I cancel my subscription?
Please use the client portal to cancel your storage plan (cancellations only allowed after your storage commitment has been fulfilled – see details above). Our office will be automatically notified of the cancellation and we will contact you to make delivery arrangements.
Still have questions?
We are available to help! Call or text us at (720) 450-9945 or email info@coloradotirestorage.com. Or click the button to send us a webform and we’ll get back to you as quickly as we can.
